Terms of Service

Last updated: 16 May 2025

Overview

This website is owned and operated by Hot Rat Records LTD.
Jessica Illsley is a trading name of Hot Rat Records LTD.
Throughout the site, “we”, “us” and “our” refer to the business.

Products & Orders

- Prints are made-to-order and fulfilled via third-party services.
- Original artworks are one-of-a-kind and subject to availability.
- We reserve the right to cancel or refuse any order for any reason.

Payment

All payments are securely processed through Stripe.
We do not store or have access to your payment details.

Returns & Refunds

Please see our Returns & Refunds Policy for full details.

In short:
- Made-to-order prints are non-returnable unless damaged or defective.
- Original artworks can be returned within 14 days (buyer pays return shipping).

Intellectual Property

All content on this site—including artworks, images, and text—is the intellectual property of Jessica Illsley.
You may not reproduce, distribute, or use any content without permission.

Liability

We do our best to ensure accurate information and smooth service, but we cannot guarantee that the website will be error-free or uninterrupted at all times.

Governing Law

These terms are governed by the laws of the United Kingdom, without regard to conflict of law principles.

Contact

Questions? Email us at jess.illsley@gmail.com.